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Emergency Maintenance

In the event of an emergency (An unforeseen event that if not dealt with quickly would, via a reasonable opinion render the property unsafe/insecure; or cause further damage to the Property; or cause personal risk to the tenants) please follow the below advice.

What to do in the case of an Emergency and in order of priority:-

At any time: If you smell gas or are worried about gas safety, you should call the National Gas Emergency Service Freephone number on 0800 111 999 at any time day or night.

During office hours (Mon - Fri: 9am - 5pm): Contact our office on 01253 857577

Out of hours (Bank Holidays, weekends, weekdays: 5pm - 9am):

1) Follow the emergency arrangements made by your landlord. For example if your Landlord has provided 24/7 insured maintenance/emergency cover (for example: British Gas HomecareTM, Heatteam Cover for Potterton boilers, Homeserve or other insured product), then please contact the relevant service as per the details supplied. If your property is covered by British Gas Homecare™ please call 0800 294 9650 in the first instance or any other Emergency cover provider as previously advised.

2) If no emergency arrangements are in place or they do not cover your particular emergency, please call Choice Rentals Emergency Helpline on: 0800 321 3076.

Please note: This emergency service is free at the time of request. However, if the emergency is due to any act of negligence or responsibility of the tenant then you will be liable to reimburse the cost of the call out and any works carried out.

3) For the avoidance of doubt, you should only refer to the Yellow Pages or anything similar as a matter of last resort.

General cold weather advice
Please be aware that during periods of cold weather, the following precautions should be put into action if the above property is likely to be left vacant for any period of time.

Freezing temperatures can cause devastation to properties if pipes freeze and burst. Please be reminded to leave the heating on low, even if the property is unoccupied to look to prevent this from happening.

Water Systems
If it's likely that your property will be empty for a significant period of time, turning off the water is not always sufficient as there is normally still a lot of water in the system which could cause damage. Please advise Choice Rentals if the property will be empty for any period longer than 14 days and check your insurance policy as Choice Rentals will also need to advise the Landlords of the situation so they can check their insurance policy as a plumber may be needed to drain down the system (water and central heating) to help eliminate this risk.

Insurance Obligations
Again, if a property is likely to be empty for a prolonged period, make sure that the Insurers obligations are not compromised and advise Choice Rentals as "Empty Property Visits" may be required on a regular basis to provide independent photographic proof that the property has been monitored.
Some or all of the actions below may be required:-

  • Water to be turned off at the internal stopcock (in an attempt to prevent any further problems in case of an emergency, please be aware of the location of your stop cock and check that it is in working order)
  • All taps should be opened up to drain down the main water storage tank, this will not affect the central heating
  • Set the heating onto a constant low (150C) 24 hour setting & open loft hatch 3-4 inches to allow heat into the loft space
  • For full protection the property should be drained down completely, we can arrange this on your behalf (please call the office for further details)

We recommend that you advise your insurers that the property will be vacant and check their terms and conditions. Choice Rentals cannot accept any responsibility or liability should any problems arise from frozen pipes or advice given.

Cookies Policy

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Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
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Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Virtual Tours

Immersive | Convenient | Simple

Here at Choice Rentals we are committed to maximising your rental properties exposure and getting your property let as quickly as possible. In today's day and age the majority of homeviewers undertake their initial research online. Whether that by searching local agents websites, using property portals or social media. What better way to make your property standout from the busy rental market crowd than by actually letting them view your property right there, right then.

Our Virtual tour software is compatible with all modern devices and viewers can undertake a virtual tour on their computer, tablet or smartphone instantly. Quickly and conveniently being able to decide if your property fits their requirements.

Unlike some other agents we include a free virtual viewing at no cost to yourself.



North West Homes


Set up Direct Debit

If you currently have a rental property with us and would like to set up your rent with a simple and convenient Direct Debit please click the button below and complete our Direct Debit mandate.

Before completing this mandate you will need the following information:-

  • Your Postcode
  • Your Bank account number and sort code
  • A valid Email address

Once you have this information to hand simply click the button underneath to ensure your rent is paid on time everytime!


Our Direct Debit services are provided by GoCardless, which may appear on your bank account alongside Choice Rentals.

Direct Debits are simple, convenient and time saving for everyone and you are covered by the Direct Debit Guarantee which you can read here. Direct Debits can also be cancelled at anytime through your bank or by contacting us directly.













Customer Reviews

"I rented a property in May 2014 from Choice Rentals and they really made the process easy and straight forward for me. They had 3 properties all close to each other and I viewed all 3 and decided to apply for the house I am now in. I mostly dealt with David who was really nice helpful and now I have a perfect property for me and my daughter and I'm really really happy with the house I now have. I couldn't think of any other way to thank them then by leaving them a positive review. Thanks again." Harry Street

Source : Allagents.co.uk Link http://www.allagents.co.uk/choice-rentals/


"Just wanted to say how nice I found David to be, he was very helpful and knowledgeable about the letting industry. He was able to find me a tenant quite quickly and also advised me on a variety of things that I needed to do to get my property ready for the market. I am really pleased that I decided to use this agent. Thanks." Mr D Flanagan

Source : Allagents.co.uk Link http://www.allagents.co.uk/choice-rentals/



"I rented a property from this agent about a month ago and was really impressed with everything from start to finish. As such just thought it nice to leave a positive review. I'm really pleased with the house I've got its absolutely perfect for me and my daughter"

Source : Yell.com Link http://www.yell.com/biz/choice-rentals-thornton-cleveleys-6525665/



"If you have a property to let in Blackpool or Cleveleys I'd definitely recommend these guys. I've used them recently to help me find tenants for 2 of my empty houses and they did an excellent job. Couldn't be happier, enough said!" Tom & Mark

Source : Rated 5 star Google + Link : Google+ Reviews



"Having a large portfolio was taking up a huge amount of time and I was finding that I'd suddenly forfeited my own personal life to become a landlord. I've passed all the manangement of my properties to Choice Rentals and not only do I have my life back but I also am returning a higher yield as all my rents are coming through on time now! Thanks boys!" Peter Orr

Source : Direct to Office


"Choice Rentals have looked after our property in Cleveleys for some time now. All repairs needed have been carried out excellently with reasonable cost and rent paid into our account on time. We are 120 miles away and trust Choice Rentals to provide and maintain an excellent standard of service. Gail & Keith W

Source : Facebook Page : https://www.facebook.com/cleveleyslettingagents?sk=reviews


"Been renting a property off them for almost a year now. No negatives at all. I would and have recommended them to everyone. Amazing service and great guys to boot" Lindsay J 

Source : Facebook Page : https://www.facebook.com/cleveleyslettingagents?sk=reviews


"Fantastic!! Absolutely love my home and renting from them has been such an easy and efficient process from day one! Would fully recommend them!" Kirsty F

Source : Facebook Page : https://www.facebook.com/cleveleyslettingagents?sk=reviews



"Best estate agents I've dealt wit specially the guys in the office ur made to fell like a friend not just another tenant" John B


Source : Facebook Page : https://www.facebook.com/cleveleyslettingagents?sk=reviews

"myself and my housemate came to Blackpool 6 years ago and had a bad experience with a landlord we then visited choices and they couldn't be more helpful. we have lived in 5 different propertied and each done to a high standard and cant see our self with another landlord. in these times of sanctions and benefits cuts its great to see a landlord being so helpful Dave bailey who works for them is like a family member" Ian N 

Source : Facebook Page : https://www.facebook.com/cleveleyslettingagents?sk=reviews